Wouldn't you like to have OnDemand Administration for your OnDemand Salesforce.com. Explore the cost saving advantages and features to OnDemand Administration
Benefits of OnDemand Administration
How can OnDemand Administration benefit my organization? Identified are few ways your organization can see the advantage and features of OnDemand Administration.
Small/Medium Benefits
Reduced Administration Cost, requiring no full-time resources
Expert team of administrators to manage your Salesforce instance
Flexibility for companies with limited IT budgets and resources
Ability to Manage expenses in pay as you go model
Enterprise Benefits
Augment your staff in peak time with an OnDemand Administrators
Independent Compliance Verification/Auditing on standards like SOX, HIPPA
Flexibility for companies with limited IT budgets and resources
Transitional Administration for Satellite Locations, Buy-out companies and other business challenges
Features of OnDemand Administration
The following services are provided by OnDemand Administration:
Maintain user accounts, roles, and profiles in Salesforce.com implementation
Assist in development of standardized business practices for data entry and standardization
Verify data integrity of data in Salesforce.com
Manage designs and layouts of Salesforce.com
Assist in deployment of custom applications and s-controls into your Salesforce instance
Assist in defining requirements and features for clients implementation
Develop and maintain reports for sales team in Salesforce
Assist in workflow definition for business requirements
Monitor performance of system setup, process, workflow functionality
Assist in documentation such as Tip Sheets, Best Practices and Techniques for your implementation
Respond to reporting and usage inquires from the field agents
Assist in recommendations for continuous process improvements
Provide service trouble-shooting for Salesforce implementation
Assist in function and regression testing of new enhancements, system integration and deployments
Accessibility
Each client is provided with a custom portal to track their request, features, updates. This provides a simple way for your organization to monitor progress of administration activities and always know what is happening with their Administrators.